Terms and Conditions

Misty Mountain Specialties

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Product Availability

We cannot guarantee product availability and products; nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products, which have substantially similar functionality and specifications to the products ordered or cancel your order.

Typographical Errors

We strive to make every piece of information as accurately as we could. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Payment and Importation

We accept payment by Credit Card (Visa, Mastercard, and American Express), Paypal and Cash (if pick up). You will be charged for your groceries the day of or day after delivery. We reserve the right to obtain credit card pre-authorization. All pre-authorizations are done one business day before delivery. For more information or concerns regarding this policy, please contact Customer Service.

Import duties and local taxes are NOT included in the quoted price of goods being delivered to any locations outside Canada. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. Keep your payment info up-to-date to ensure prompt payment, and notify us of any changes to your banking/credit card info.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner, and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Cancelation, Return or Exchange Policy

Order cancelation should be made as soon as possible. No cancelation after the product is shipped. Report any spoiled or missing items as soon as possible within 24 hours. We have a 100% satisfaction guarantee.

Review information

Ensure that your order is correct. Please review your confirmation email after submitting your order. Your printed invoice represents the final bill.